At Concrete Tools Direct, your privacy and security are a top priority. That's why we use Shopify’s world-class payment platform to process your transactions with industry-leading security protocols and fraud protection.
Accepted Payment Methods
We accept all major credit and debit cards, including:
- Visa
- Mastercard
- American Express
- Discover
We also accept payments via Shop Pay, Apple Pay, Google Pay, and other secure digital wallets available at checkout.
Secure Checkout
All payments are processed through Shopify Payments, which is certified Level 1 PCI DSS compliant—the highest level of payment security in the industry. Your data is encrypted using Secure Socket Layer (SSL) technology and never stored on our servers.
You can shop confidently knowing your personal and financial information is protected every step of the way.
Payment Timing
Your card or payment method will be charged at the time of checkout. Once payment is confirmed, we’ll begin processing your order immediately.
Issues with Payment
If you experience any errors during checkout or have questions about charges on your account, please contact our support team right away. We’re happy to help resolve the issue quickly.
Contact Us
Have questions about your payment or billing? We’re here to help.
- Email: support@concretetoolsdirect.com
- Phone: (855) 281-1918
- Address: 1101 Thorpe Lane, #105-411, San Marcos, Texas, 78666
- Hours: Monday to Friday, 8:00 AM – 5:00 PM CST
We aim to respond to all emails within 1 business day.